My first order of frozen whole green chilis arrived thawed and warm. The box had been partially crushed in transit rendering the insulation ineffective. I contacted the store and they shipped me a replacement order at no charge. The new shipment arrived fully frozen this morning.
Kudos to the business and especially Emily for outstanding customer service.
Bobby Ward
11 months ago
The Hatch Chile Store has a
4.7
average rating
from
12,206
reviews