Hi All, Finally received my shipment of frozen chili. The shipping and distribution system this company uses appears to be very slow, with orders in limbo, delayed, or lost. I hope they fix it. I will say that once they shipped, I received the chili promptly. The 1-pound packages were still frozen solid when they arrived, even here in Florida. Regarding the chili, I have to say the quality of the product is average compared to two or three years ago. I understand (and appreciate) variability in heat and expect it. However, the chili appeared to be overly roasted (very soft, almost mushy) and brownish green in color. Orders in years past have been mostly a very bright green, with firm pieces of roasted meat. Not sure what changed, but hopefully next year will be better and get a 5-star rating from me.