DON'T ORDER FROM THESE PEOPLE! I ordered Big Jim medium hot green chile for the Easter weekend. They sent me mild red chile. When I called to complain it took 3 days to get a call back. They wanted to reship the right order but at the same price. I said I shouldn't have to pay air since it will take me a week. They agreed to credit the shipping. But, when they shipped out the second order supposedly the correct product, they shipped it ground knowing it would be spoiled when it got here. I just tried to call them back at 4:20 NM time and of course no one answered the phone. I sent an email demanding the 2nd product delivery not be delivered to my door because it would be rotten. I lived in NM as an adult for over 25 years always put up hatch chile while I was there. I plan on moving back this fall. Never again will I do business with this company. They treat people who are out of town and out of the area like they mean nothing. The hatch store provides horrible service when it comes to getting product to people outside the area. Don't waste your time or money use the New Mexican Connection I have ordered from them 4 times and NEVER had one problem. VERY DISAPPOINTED. Even paid a lot more to get it from Hatch never again. You can also order from Sichler Farms they have great chile and they are great honest people.