First, I would like to say we love Hatch Chilies. I purchase them for myself as well as other family members. This year we preordered a 25# box of Big Jims to get when first available. When we hadn't received them by September, I sent an email and was told my order had been placed on hold. Not sure why but, I received an apology and the box was sent out the next week. Received mid September on a 2 day delivery and this time the bottom layer of chilies had gone bad. The bottom of the box was wet. Not sure if that was from the deteriorating chilies or it had been set in water at some point. We're a little discouraged but, this won't keep us from ordering again. Things happen.