After paying $35 in shipping costs alone (more than the cost of the chiles themselves) the chiles arrived having been shipped cross country simply dumped in a cardboard box with absolutely no protection against being tossed around and damaged in in transit. No bubble wrap, no lining to the box, no nothing. It was a cardboard box full of chiles. Not surprisingly many were damaged and rotten upon arrival. Company’s response was that I should have paid MORE money for faster shipping if I didn’t want them to arrive damaged and rotten. More money than the $35??? Expedited shipping wouldn’t have changed the fact that they take so little care with how their customers receive their product that they dump them in a cardboard box and send them on their way. You would think paying $35 in shipping costs would get you more than a 10 cent cardboard box to protect their product! Inexcusable.