I wrote to you on the form on your website last Friday. We were thrilled to find and enjoy your Chile rellenos last month. However, the latest delivery was totally defrosted. No dry ice remaining. The order came from Youngstown, Oh. It was shipped 5/19 and arrived 5/24. Order #74575. Very disappointing. We refroze them but won't eat unless you think they will be ok. We really love your products and hate having this problem. The poor rating is for this shipment only.
5 years ago
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