I've had no resolution in my faulty return, I've been sent back and forth for weeks from different staff members, to only be told no one can help. The returns is stuck is Poland customs upon chasing it up, and giving appropriate phone numbers to staff to follow it up why its been held, I was told it's not their problem, I only fooled their instruction,the item is faulty and they came back saying they don't follow up with change of mind, don't buy from this company it takes weeks to get respond, by the time you think it's getting somewhere it's months later... very dodgy company