Con artists!
I was looking for a specific boss t shirt. I had accidentally put mine in the dryer and it had shrunk, so was looking to replace it!
I got in touch with them via online chat. I asked if they had a "boss 50333808 tiburt 33 t-shirt in black" in stock? I asked first to save the hassle of getting the wrong one and having to mess about returning it and lose money on postage since it would be my fault....
So the agent provided a link to a t-shirt on their website. Having complete confidence that they provided me the shirt I had asked for, I bought the t-shirt they provided in the link!
The t-shirt arrived. It was the wrong one! It looked similar, it was black, but the material and cut were totally different. Checked the tag and found it wasn't the t-shirt I asked for!
So back on online chat again and asked how to return the item, explaining what had happened. They sent me an email with a return slip expecting me to pay for the return postage out my pocket!! Unbelievable!!
This time I phoned and they agreed to pay for return postage as they agreed this was their fault.
So in total I paid £28.99. They got it back and I got a refund for £25. The £3.99 postage they kept!
So basically all I got from this company is false information conning me into buying something I didn't want. Even though I asked them before buying it if it was the correct shirt I was looking for.
Then when I returned it they didn't even give me a full refund!! I'm £4 out of pocket because they lied to me saying they had something in stock, which they hadn't!
So a load of hassle, £4 down and didnt even get the shirt I wanted. Suffice to say I'll be letting everyone know not to use your company on the many social networks I'm on.....
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