I placed an order to get the item delivered within 3 days. I paid around $15 for express shipping from the UK to Sydney, Australia. after waiting for 5 days I decided to follow up through live chat and DHL tracking. I got told through live chat that "Unfortunately due to current circumstances we have to allow 30 days for this to get to you." DHL date of delivery is more than 2 weeks time. I can't believe I paid for shipping and I'm getting asked 30days to wait. if I knew this at the time of the order i wouldn't have placed the order. this is pure manipulation getting customers to buy the product giving the wrong information. this is cheating customers' time. I asked for a refund and refused by the team saying that the order is still active and they cant refund. they apologised for the inconvenience and they cant do anything about it since the delivery is not their responsibility which is utter non sense. DHL has guaranteed delivery times and they should get compensation if the order is not met. at least this is my experience with DHL. I regret ordering with TheHut. there is no customer support . just apologising is not customer support. avoid TheHut.com my Order number: 237497334