Search for a company or category… Categories Blog Danielle Jones Trustpilot Thanks for your review! You reviewed The iOutlet Add photo Danielle Jones 2 reviews GB Rated 1 out of 5 stars AVOID THEM LIKE THE PLAGUE!! I would give 0 stars if I could. I foolishly trusted the reviews and went ahead despite never having used this company. HUGE mistake!!! I order an Iphone 11 I paid £350 for and after 2 weeks, I still haven't received it. The company has cut corners by sending the phone regular post and, 'allegedly', Royal Mail claim to have put it through the gap in the front door. No evidence of that other than a picture from the postman holding a parcel in front of a door. I never received the phone. None of my neighbours did either. Not even the cafe' next door to us. I have had to go and bother every single one of these people to no avail, all because the iOutlet did not have the common sense nor the curtesy to send the phone sign for (as you would for valuable items). After contacting them and me always having to chase them, the same lady has repeatedly responded that they couldn't do anything until they conduct an investigation with Royal Mail. Not much to investigate. We already know the answer and I have already communicated their statement to iOutlet over a week ago. I keep being fobbed off and stalled in the hope that I will eventually just go away, minus £350!!! After giving them plenty of warning, I have now put a claim through Paypal. AVOID THEM LIKE THE PLAGUE!!