Had our front and back gardens returfed by this company in April. Back garden was prepared properly and is fine. But the front was not rotavated as machine broke down, so new turf simply laid on top to my horror. Guys said to contact office if new turfs didn't take, which they didn't, I so got back to Emma who blames me for not watering! (I heavily watered it every evening.) Have since been dealing with their Operations Manager Richard Gibson who's also blaming me. They are refusing to put right nor refund even half the money I paid. Been taking advice from Citizens Advice Barreau who are assisting me in taking court action against this rogue trader. Avoid this company, they are crooked cowboys.