Let me start by saying that if I could give this so-called "service" negative stars, I would do so without hesitation. Dealing with this organization has been nothing short of a descent into the depths of incompetence and despair. I wouldn't wish my experience upon my worst enemy, because they don't deserve this level of torment. Their referencing checks? A tragic comedy of errors. It's as if they've taken the concept of efficiency and flushed it down the drain. Do they even understand the word "priority"? My application, supposedly marked as such, has languished in their abyss for an eternity. Do basic principles of decency and communication evade their minds? Or do they take pleasure in leaving applicants in the dark, desperately seeking any sliver of information? Their affinity for dishonesty is astonishing. They casually claim reports have been sent, when in reality, their claims are as hollow as their commitment to work. Their work ethic is so laughable that it's borderline insulting. I've been reduced to relentlessly hounding these inept individuals day in and day out, hoping for a glimpse of progress. The fact that I have to stoop to this level should be an eternal source of shame for them. Listen up, you absolute nincompoops. Either put some real effort into my application – which, by the way, bears the tenancy reference number 0559875 – or do everyone a favor and shut down your farcical "service" for good. The mere thought of subjecting myself to their excuse for referencing checks in the future makes my stomach churn. The collective incompetence within this organization is staggering; I'm genuinely amazed they haven't collapsed under the weight of their own idiocy.