The service was great and I got my Pi 4 etc in a couple of days. The raspberry pi 4 is a big disappointment. I’ve owned all kinds of maker style cards and never had the issues that I’ve had with the pi 4. Currently , we use tinker board S and previously Odroid X4’s as mini-Nas for our test equipment. The previous raspberry pi’s were not powerful enough for use. So, I was keen to try the pi4. The first one I purchased off Amazon, and I never got a boot screen so I binned it, literally. The second , was the delivery from yourselves. Again no screen on boot. After many attempts the monitor got a sync and I got into config to fix the HDMI settings. This has improved things but there is still only a 50% chance of the monitor getting a picture on boot. I really believe that this should work out of the box as did all my previous raspberry pi’s including zero’s. I’ve used banana and orange pi’s, pine 64, odroid c2 and x4, tinkerboard S, firefly, Pynq, zed boards, Jetson Nano, ultra 96, all with no issues. I’ll persevere and perhaps we can use the pi4 via ssh to do what we want.