Bought on behalf of my parents for my boyfriend- they had no idea what to expect but unfortunately it wasn't a great first impression, even with tracked delivery- the lack of internal packaging meant that the Pi rattled around inside, and the Pi's actual box was badly crushed, even though the packaging box was not. They were very surprised that it had been sent out in this condition, but unfortunately with it being a present we don't have the time to return it and won't know if it was damaged until it's opened. Will order from Amazon next time, I'm afraid.