Alex Whitcombe
I ordered a complete Pi4 kit but I accidentally ordered a Pi3 HDMI cable, my fault for not noticing, but also your bad for not making that really clear on the listing and also for not checking the order, noticing the potential error and warning me. So I had to source an adapter separately. Consider programming a "Configure your own Pi Bundle" option which starts with the Pi type, and thereafter excludes all incompatible options. Like buying a Dell desktop. If you already have such a thing on the site, I didn't notice it so its no good. I paid extra for "Express" delivery, two of us waited in all day, then in the evening we received a DHL "sorry you were out when we called" email. Liars, there is NO possibility that we missed them. On my complaint you immediately refunded the delivery charge in full which was good service. Get yourself some reliable couriers, its better to admit fault and put it right rather than to tell stupid lies about it. "We're really sorry, traffic delays meant we couldn't get to you today as we planned. We promise to deliver your package tomorrow, without fail, we have automatically refunded the extra you paid for Express delivery." The kit itself was well packaged and works perfectly.
2 months ago
 
The Pi Hut has a 4.97 average rating from 58,301 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial