Terrible customer service. My "lifelong" account was deleted and information "untraceable". I was told this was a "lifelong" membership, but I'm unable to access my account b/c I didn't use it for 2 years. In my old job, I didn't need this website, and now I do need it, especially in COVID where I'm acting as an online therapist. This website would be relevant. I was told I could re-purchase this product with the same email.
