I ordered on 3/3 and recieved my order today. Shipping was estimated to be 5-7 days so i contacted the website on the 11th to ask if they were running behind, they responded promptly! I didn't realize the brand is from the UK and I am located in the US, which explains the late delivery. I was happy with 2/4 crystal I ordered, the snakeskin jasper on their website is shown to be a beautiful red and the stone I received was a brown color, so I was a little disappointed. The orange selenite most likely wasn't tumbled log enough and felt waxy. However the incense is perfect, the blue howlite is a bright blue like the picture, and the rose quartz was perfect as well. Overall, I might suggest shopping elsewhere for stones.