The rug itself is great, the customer service and delivery aspect were poor. after a few weeks I chased the order to find out when the rug was going to be delivered, the first response was someone would cjeck and get back to me, they didn’t so i chased again. At this point i was told it would be another week or so. once delivered I unwrapped it to find massive splinters (potentially from a pallet) wrapped with it. i wouldn’t order from here again.
7 months ago
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The Rug Seller Ltd has a 4.74 average rating from 19,728 reviews

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