The Rug Seller Ltd Reviews

4.7 Rating 20,799 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
4.7
Based on 20,799 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

The Rug Seller Ltd 5 star review on 14th March 2024
PHILIPPA P
The Rug Seller Ltd 5 star review on 8th March 2024
Anonymous
The Rug Seller Ltd 5 star review on 6th March 2024
ANNA J
The Rug Seller Ltd 5 star review on 6th March 2024
CARON Z
The Rug Seller Ltd 5 star review on 4th March 2024
TRUDY C
The Rug Seller Ltd 5 star review on 29th February 2024
MARIA C
The Rug Seller Ltd 5 star review on 28th February 2024
MAUREEN C
642
Anonymous
Anonymous  // 01/01/2019
I am very pleased with my rug which I chose to blend in with my blue velvet sofa and curtains. It's quite a traditional looking rug and looks good on my wood effect laminate.
The Rug Seller Ltd 5 star review on 23rd February 2023
Helpful Report
Posted 1 year ago
I absolutely love my rug it's only problem is it has a very pungent smell
Helpful Report
Posted 14 hours ago
Great company to do business with
Helpful Report
Posted 18 hours ago
Sorry to say I won’t be buying from this supplier again. Very slow shipment and I had to do all the chasing. They didn't not meet their own policy for shipping
Helpful Report
Posted 1 day ago
Delivery was great and the rug was just what we wanted cant find fault with anything welldone
Helpful Report
Posted 1 day ago
Absolutely love my new rug! The quality and detail is 5*. Easy to order and the delivery was really quick. Will definitely be shopping here for rugs from now on
Helpful Report
Posted 1 day ago
Wanted a very large rug of good quality and everywhere else was asking Thousands of pounds for the size required. I ordered Twilight 39001-Twilight-2211- size 300x400cm from Rugseller at a portion of the cost and was extremely pleased with the service, cost, quality of Rug and speed of delivery. great company!
The Rug Seller Ltd 5 star review on 14th March 2024
Helpful Report
Posted 4 days ago
Good quality, delivered quickly, well wrapped, good up to date delivery information.
Helpful Report
Posted 4 days ago
Had to email customer service to ask where my order of bathroom mats were, no explanation from them, but strangely i recieved them 3 days later,almost 2 weeks after placing the order!
Helpful Report
Posted 4 days ago
The site had an excellent variety of rugs. I bought a rug that was substantially cheaper than elsewhere. I telephoned and had helpful support. Delivery was quick an on time.
Helpful Report
Posted 5 days ago
surprised with this little rug when it, arrived i put it down it was flat and horrid within two days wow lovely i love it. Would recommend just be patient great delivery's
Helpful Report
Posted 6 days ago
Excellent service
Helpful Report
Posted 6 days ago
The Rug Seller had an excellent selection of Turtle Mats (which I have used before) to choose from and the service was first class. The mats arrived speedily and safely and were well packed.
Helpful Report
Posted 1 week ago
Very attractive doormat delivered promptly. Thank you.
Helpful Report
Posted 1 week ago
Very good quality and very efficient service.
Helpful Report
Posted 1 week ago
We were very disappointed with the rug, rather than the service. The colour of the rug that arrived did NOT represent the colour shown on the website. The rug seller argued the point even though the images we took and supplied were clearly different. We were naturallly allowed a refund but they would not cover the postage as they said the item was not wrong. We got what we ordered. I think not.
Helpful Report
Posted 1 week ago
Great product and service
The Rug Seller Ltd 5 star review on 8th March 2024
Helpful Report
Posted 1 week ago
Beautiful rug great quick delivery service would 100% recommend
Helpful Report
Posted 1 week ago
Excellent service. The rug arrived very quickly. Quality of my rug 5*. Will be my 'go to' first option.
Helpful Report
Posted 1 week ago
We bought two rugs. Both are good quality, a good 10% cheaper than elsewhere. Customer service was simply and easy. Delivery came exactly when they said rhey would. We would deff use again in the future.
Helpful Report
Posted 1 week ago
Really pleased with my purchase, love the rug. Delivery was extremely fast, rug was well packaged and importantly at a very competitive price.
Helpful Report
Posted 1 week ago
The Rug Seller Ltd is rated 4.7 based on 20,799 reviews