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The Rug Seller Ltd Reviews

4.7 Rating 21,363 Reviews
94 %
of reviewers recommend The Rug Seller Ltd
4.7
Based on 21,363 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews
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Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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Anonymous
Anonymous  // 01/01/2019
We bought a navy wool rug, there is just one slight problem, we have a couple of white spots which we think is the underside of the rug coming through.
Helpful Report
(Manchester) - Posted 2 months ago
Bit of delay but worth it. Good quality rug for a nice price
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(Manchester) - Posted 2 months ago
Nice quantity of rugs to choose from , Simple to order but delivery updates are quite poor.
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(Manchester) - Posted 2 months ago
A good range of products at attractive prices. Complicated delivery needs produced mixed responses, but Will was particularly helpful.
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(Manchester) - Posted 3 months ago
We had a slight difficulty with our order but when we spoke to the company they were very helpful and the problem was quickly solved. The rugs are lovely, just what we wanted. Would not hesitate to buy from them again.
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(Manchester) - Posted 3 months ago
Excellent service and delivery. I bought some Laura Ashley towels and they arrived well packed very quickly. I would have given it 5 stars, but I found the web site hard work. It may have been a glitch but I had to keep adjusting the number of towels I required of the various sizes. When you added another size it increased the number on the previous entry.
Helpful Report
(Manchester) - Posted 4 months ago
Very pleased with my purchase, easy ordering and prompt delivery. Only bugbear, cost of delivery to IV30 postcode, so had it sent to an AB one for free. Shouldn't boast about UK free delivery when it doesn't cover the whole country.
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(Manchester) - Posted 4 months ago
This is our second purchase from the Rug Seller we're delight with our beautiful new rug fabulous price and very quick delivery thanks so much Guys
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(Manchester) - Posted 4 months ago
Absolutely lovely. Arrived within 2 days I would certainly recommend this company. Also good value for money
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(Manchester) - Posted 5 months ago
Pleased with service unfortunately the rug colour was not as prominent as shown on your site but saying that I have kept the rug. Came well packaged.
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(Manchester) - Posted 5 months ago
Ordered and acknowledged by email and then 2 days before delivery I received an email from the delivery company. I had no notification from rug seller as to who the delivery company was how long delivery would be. Don’t get me wrong I don't like the frequent information emails every day but a little more information would be useful. Great Rug great price overall good service.
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(Manchester) - Posted 5 months ago
Delivery good very pleased with the rug.
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(Manchester) - Posted 5 months ago
Lovely rug, well pleased. Delivery was very speedy. Thank you
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(Manchester) - Posted 5 months ago
The rug is of good quality and hard-wearing. Ideal for a kitchen, as intended. Delivery was very slow, and I had to send a message to find out had happened. Otherwise, it would have been 5 stars.
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(Manchester) - Posted 6 months ago
Lovely rug highly recommended, it's had to get a real one anyway, it's nice size looks lovely AAA
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(Manchester) - Posted 6 months ago
Great product and service with timely delivery. I would highly recommend The Rug Seller Ltd
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(Manchester) - Posted 6 months ago
I was a bit worried but turned out all right in the end. Delivery quite slow. Customer Service a bit vague. But did arrive.
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(Manchester) - Posted 7 months ago
The pillowcases are perfect and of the quality you would expect from William Morris. Delivery was slow but just within the ten working days.
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(Manchester) - Posted 7 months ago
Good price compared to other online prices. Couldn't sign in to my account to check status. Was a bit concerned with some other reviews but everything turned out fine. Tracking a bit vague but probably more due to delivery company. Would use again.
Helpful Report
(Manchester) - Posted 7 months ago
Very pleased with the rug,only thing he wants to get rid of the delivery company he uses ,didn't even no what he was delivering,he came and asked me,the rug seller was very helpfull with my complaint,and my goods were fine,I would have give 5 stars and recommended the company if they change there delivery firm .
Helpful Report
(Manchester) - Posted 8 months ago
The Rug Seller Ltd is rated 4.7 based on 21,363 reviews