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The Rug Seller Ltd Reviews

4.7 Rating 20,852 Reviews

79 %

of reviewers recommend The Rug Seller Ltd

Company Reviews

Product Reviews

4.7

Based on 20,852 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

The Rug Seller Ltd 5 star review on 15th April 2024

The Rug Seller Ltd 5 star review on 10th April 2024

The Rug Seller Ltd 5 star review on 8th April 2024

The Rug Seller Ltd 5 star review on 24th March 2024

The Rug Seller Ltd 5 star review on 14th March 2024

The Rug Seller Ltd 5 star review on 8th March 2024

The Rug Seller Ltd 5 star review on 6th March 2024

646

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hiccup when ordered but rang them and was sorted out ASAP Rug is lovely had same rug from here before great service”

Posted 3 weeks ago

“Good instructions on laying rug. Colour excellent”

Posted 1 month ago

“Although the runner was a differnt shade to what I expected, the return process was simple and efficient.”

Posted 1 month ago

“Very pleased with the service and quality of rug. Beautiful, good value for money -I would highly recommend.”

Posted 2 months ago

“Rugs beautiful but has two small marks on it”

Posted 2 months ago

“I bought the Super Sisalo runners and the quality is very good. There were two purchases. The first one no issues at all: everything as expected and went smooth. The second one not as as smooth as the first time and had to chase to have a follow up since it turned out that one of the sisalo runners was not in stock, contrarirly with the information I had when I placed the order. Customer services available and prompt to help where needed.”

Posted 2 months ago

“Delivered promptly and at the States time slot. Rug colours true to website colours. Nice quality rug. Have used this company for several years now with no cause for complaint.”

Posted 2 months ago

“Good quality product. Comfortable feel underfoot and gives the wow factor to our hallway. The jute backing is good quality. The only thing I found, as we have hard flooring, is the runner benefitted from a non-slip runner underneath the runner to prevent slipping.”

Posted 2 months ago

“Happy with my purchases even although communication from the company was not as I receive from other companies who give date of despatch, day it will be delivered etc”

Posted 2 months ago

“Smaller than the advert, should have measured 45c45 not 40cmx40cm every disappointed”

Posted 2 months ago

“Reliable service delivered promptly …. But found the same rug £70 cheaper elsewhere never mind it’s a beautiful rug!”

Posted 2 months ago

“Beautiful rug. On-line photo truly representative. Great value.”

Posted 3 months ago

“The rug is of a nice quality . It said cream and grey but it more a pale grey not cream background with dark grey pattern. Suits our room though”

Posted 3 months ago

“Our rug was out of stock for three months and I question whether payment should have been taken before there was any chance of delivery. However, customer service were very good throughout”

Posted 4 months ago

“Beautiful rug. Makes a statement . Delivery was supposed to be express 1-2 days but was delayed and no update was given . It arrived after a week. Otherwise looks amazing”

Posted 5 months ago

“Although the rug we purchased proved not to be what we were expecting the returns system although a bit clunky worked and we would certainly use this company again.”

Posted 6 months ago

“The delivery was very quick and they keep you updated . The quality of the rug is also good .”

Posted 6 months ago

“Lovely rug and good service.”

Posted 7 months ago

“The rug which we bought is a nice colour and we like thatinourlounge. One down side is that it is not thick enough to stop moving. It would be better if you should make a bit thicker one.”

Posted 7 months ago

“Nice rug. Good quality and price. Fast delivery.”

Posted 9 months ago

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The Rug Seller Ltd is rated 4.7 based on 20,852 reviews