The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 13th March 2018

Linda O'Malley

The Rug Seller Ltd 5 star review on 4th March 2018

June Hyde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products, although slightly different colours, delivered separately which was inconvenient. I am quite happy with the two rugs I have purchased, they look great in my lounge.”

Helpful Report

(Manchester) - Posted 9 months ago

“Send back”

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Posted 9 months ago

“Ease of ordering, prompt delivery and a good choice of amazing rugs runners etc”

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Posted 10 months ago

“We ordered a rug from this company which arrived fairly quickly but it was a lot thinner than expected.”

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Posted 10 months ago

“Item arrived quicker than stated and in perfect condition, good mat for new kitchen floor, grips well on laminate. Only downside is I purchased through Topcashback and the transaction was declined, even though everything fitted the criteria perfectly, don't understand why! Nevertheless, looks good and does the job!”

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Posted 10 months ago

“Very nice rug but the price I paid thought it would of been thicker, was very expensive.”

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Posted 11 months ago

“Love the runners but am still waiting for a vat receipt”

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Posted 11 months ago

“Lovely rug. Well wrapped for delivery. Just on the expensive side for the lack of quality of the product”

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Posted 11 months ago

“The rug is beautiful, First seen this rug on holiday in Cornwall stopping in a lodge , so decided to buy it when I got home . The only downside was the delivery service wasn’t great . Made 2 separate dates to deliver , let me down on the first then second , had to take time out from work . Finally delivered on third attempt!”

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Posted 11 months ago

“My first order required changing due to a fault, and your response was very good. I do think orders require checking before delivery especially if there is no quality control from the manufacturer. Thank you”

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Posted 1 year ago

“Wide variety of rugs from which to choose. Easily understood web site. Buying process straightforward, prompt delivery”

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Posted 1 year ago

“Great choice, service and delivery all at very competitive prices”

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Posted 1 year ago

“Hiccup when ordered but rang them and was sorted out ASAP Rug is lovely had same rug from here before great service”

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Posted 1 year ago

“Good instructions on laying rug. Colour excellent”

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Posted 1 year ago

“Although the runner was a differnt shade to what I expected, the return process was simple and efficient.”

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Posted 1 year ago

“Very pleased with the service and quality of rug. Beautiful, good value for money -I would highly recommend.”

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Posted 1 year ago

“Rugs beautiful but has two small marks on it”

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Posted 1 year ago

“I bought the Super Sisalo runners and the quality is very good. There were two purchases. The first one no issues at all: everything as expected and went smooth. The second one not as as smooth as the first time and had to chase to have a follow up since it turned out that one of the sisalo runners was not in stock, contrarirly with the information I had when I placed the order. Customer services available and prompt to help where needed.”

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Posted 1 year ago

“Delivered promptly and at the States time slot. Rug colours true to website colours. Nice quality rug. Have used this company for several years now with no cause for complaint.”

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Posted 1 year ago

“Good quality product. Comfortable feel underfoot and gives the wow factor to our hallway. The jute backing is good quality. The only thing I found, as we have hard flooring, is the runner benefitted from a non-slip runner underneath the runner to prevent slipping.”

Helpful Report

Posted 1 year ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews