The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 13th March 2018

Linda O'Malley

The Rug Seller Ltd 5 star review on 4th March 2018

June Hyde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with my purchases even although communication from the company was not as I receive from other companies who give date of despatch, day it will be delivered etc”

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Posted 1 year ago

“Smaller than the advert, should have measured 45c45 not 40cmx40cm every disappointed”

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Posted 1 year ago

“Reliable service delivered promptly …. But found the same rug £70 cheaper elsewhere never mind it’s a beautiful rug!”

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Posted 1 year ago

“Beautiful rug. On-line photo truly representative. Great value.”

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Posted 1 year ago

“The rug is of a nice quality . It said cream and grey but it more a pale grey not cream background with dark grey pattern. Suits our room though”

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Posted 1 year ago

“Our rug was out of stock for three months and I question whether payment should have been taken before there was any chance of delivery. However, customer service were very good throughout”

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Posted 1 year ago

“Beautiful rug. Makes a statement . Delivery was supposed to be express 1-2 days but was delayed and no update was given . It arrived after a week. Otherwise looks amazing”

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Posted 1 year ago

“Although the rug we purchased proved not to be what we were expecting the returns system although a bit clunky worked and we would certainly use this company again.”

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Posted 1 year ago

“The delivery was very quick and they keep you updated . The quality of the rug is also good .”

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Posted 1 year ago

“Lovely rug and good service.”

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Posted 1 year ago

“The rug which we bought is a nice colour and we like thatinourlounge. One down side is that it is not thick enough to stop moving. It would be better if you should make a bit thicker one.”

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Posted 1 year ago

“Nice rug. Good quality and price. Fast delivery.”

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Posted 1 year ago

“The rug was good quality and came very quickly but keep in mind that if you want to return it you have to pay for carriage. I looked up what it would cost and it was £25”

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Posted 1 year ago

“Great service and a lovely rug, would definitely recommend.”

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Posted 1 year ago

“Good products, good service but please stop bombarding me with daily messages. When I need more, I'll get back to you but look elsewhere if the bombardment continues.”

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Posted 2 years ago

“Used this company to buy a rug - which was exactly as described, really pleased with it & the price was reasonable. It stated delivery 3 to 4 days but that's when they got it to the courier, who then took 5 more days to deliver it - not a problem as long as your aware ( which your not ). Also be aware that you will be receiving 3 to 4 emails a day offering you more products from them.”

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Posted 2 years ago

“lovely rug ( Lexus ) received quickly and pleased with packing and quality of rug NO hassle with order”

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Posted 2 years ago

“Very good service, lovely rug.”

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Posted 2 years ago

“Easy to order, good representation of rug on the website. Very fast delivery time that was impressive. Good price. The only reason I didn't give 5 stars is because when we unwrapped it, the rug smelt really bad! It's going off a bit now but it was not pleasant.”

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Posted 2 years ago

“Is my second rug from you and and I am very happy with it.”

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Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews