The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 13th March 2018

Linda O'Malley

The Rug Seller Ltd 5 star review on 4th March 2018

June Hyde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a non-slip mat to put under a rug. Its only been down a week and seems to do the job nicely. Delivered in good time.”

Helpful Report

Posted 2 years ago

“The Rug itself is really nice, a good size, great pattern my only disappointment is that it still has ridges from the way it was packed. I have tried steaming it, folding it back the opposite way, vacuuming it even ironing it. I cannot put it outside in the sun so I will have to wait to try this in a few months time. Other than that very pleased with it.”

Helpful Report

Posted 2 years ago

“The rug is lovely but the colour is not really as described or pictured. The colour given is saffron which is a rich golden yellow - and that is certainly what the picture indicated. The background colour is more like a beige/sandy colour - which was somewhat disappointing. I kept the rug because it still works in our scheme but it does not provide the "pop" of colour I was hoping for.”

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Posted 2 years ago

“Your service is good 👍👍”

Helpful Report

Posted 2 years ago

“Nervous about buying on line but after months of searching the shops decided to risk it. Colours, thankfully were true to picture as it did need to be a good match with existing furniture. Easy to order, good price, quick delivery and arrived well packed. Very pleased and would use The Rug Seller again.”

Helpful Report

Posted 2 years ago

“The colours in our rug are beautiful and really compliment our room. Only problem is I can’t get the rug to sit flat and it always has quite big creases in from its roll when shipping.”

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Posted 2 years ago

“Very pleased with my new rug.”

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Posted 2 years ago

“Quick service”

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Posted 2 years ago

“Prompt & good price”

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Posted 2 years ago

“The Rug Seller prove a good selection of fine rugs and in this respect I can recommend them. The delivery, however is an entirely different prospect. I paid for premium next day delivery in order to receive prior to xmas. DHL failed on numerous occasions and it took a month to finally arrive. I can't buy from Rug Seller again unless they charge couriers”

Helpful Report

Posted 2 years ago

“came spot on , no problems”

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Posted 2 years ago

“Beautiful rug with quick delivery. Very pleased with it”

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Posted 2 years ago

“Very pleased with my rugs, good value for money”

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Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

“Good quality rugs, arrived in 3 days. The only issue is that the colour is nothing like the photo advert ( Portland 1096 V). It is not a Grey background but a very light silver with very pastel pink leaves, more suited to a bedroom. Although there are no quibble returns, the cost was £36 to send 2 back. I would never order again on line without seeing the actual colour. These will show the dirt in a short time, they are not suitable for a lounge. Also 4 rugs were sent, I ordered and paid for 2. I refused 2 which were taken back by the courier.”

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Posted 2 years ago

“Can you advise delivery date of rugs ordered and paid for thro Amazon account on 8th January Thank you”

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Posted 3 years ago

“Lovely rung nice colours but so much loss from the fibres meaning having to Hoover all the time !!”

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Posted 3 years ago

“Fits the area perfectly colours are pretty.”

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Posted 3 years ago

“The Turtle Mat is perfect for wet paws. Delivery was later than advised.”

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Posted 3 years ago

“good rug thankyou”

Helpful Report

Posted 3 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews