The Rug Seller Ltd Reviews

4.7 Rating 20,810 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
4.7
Based on 20,810 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

The Rug Seller Ltd 5 star review on 24th March 2024
Anonymous
The Rug Seller Ltd 5 star review on 14th March 2024
PHILIPPA P
The Rug Seller Ltd 5 star review on 8th March 2024
Anonymous
The Rug Seller Ltd 5 star review on 6th March 2024
ANNA J
The Rug Seller Ltd 5 star review on 6th March 2024
CARON Z
The Rug Seller Ltd 5 star review on 4th March 2024
TRUDY C
The Rug Seller Ltd 5 star review on 29th February 2024
MARIA C
640
Anonymous
Anonymous  // 01/01/2019
surprised with this little rug when it, arrived i put it down it was flat and horrid within two days wow lovely i love it. Would recommend just be patient great delivery's
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Posted 2 weeks ago
Excellent service
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Posted 2 weeks ago
The Rug Seller had an excellent selection of Turtle Mats (which I have used before) to choose from and the service was first class. The mats arrived speedily and safely and were well packed.
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Posted 2 weeks ago
Very attractive doormat delivered promptly. Thank you.
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Posted 2 weeks ago
Very good quality and very efficient service.
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Posted 2 weeks ago
We were very disappointed with the rug, rather than the service. The colour of the rug that arrived did NOT represent the colour shown on the website. The rug seller argued the point even though the images we took and supplied were clearly different. We were naturallly allowed a refund but they would not cover the postage as they said the item was not wrong. We got what we ordered. I think not.
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Posted 2 weeks ago
Great product and service
The Rug Seller Ltd 5 star review on 8th March 2024
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Posted 2 weeks ago
Beautiful rug great quick delivery service would 100% recommend
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Posted 3 weeks ago
Excellent service. The rug arrived very quickly. Quality of my rug 5*. Will be my 'go to' first option.
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Posted 3 weeks ago
We bought two rugs. Both are good quality, a good 10% cheaper than elsewhere. Customer service was simply and easy. Delivery came exactly when they said rhey would. We would deff use again in the future.
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Posted 3 weeks ago
Really pleased with my purchase, love the rug. Delivery was extremely fast, rug was well packaged and importantly at a very competitive price.
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Posted 3 weeks ago
Prompt and smooth transaction. Fantastic rug which is just right for a nursery.
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Posted 3 weeks ago
Beautiful rug, excellent delivery
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Posted 3 weeks ago
Impressed with the rug, but even more impressed with the customer service. When we ordered a rug that was way too small for the room, we reordered a larger rug which arrived within 2 days. The former rug was sent back by Transglobal, picked up from our home (at a small cost), and a next-day email was received to say my refund was being processed. Impressive!
The Rug Seller Ltd 5 star review on 6th March 2024
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Posted 3 weeks ago
Got the green thistle turtle door mat to match the runner we already had … great quality and speed delivery
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Posted 3 weeks ago
Quick delivery and quality product.
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Posted 3 weeks ago
I bought a lovely rug which I'm very happy with. The communication and service was very helpful and I would definitely recommend this company.
The Rug Seller Ltd 5 star review on 6th March 2024
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Posted 3 weeks ago
Lovely rug. Looks way more expensive than it is. Fast delivery. Cannot fault The Rug Seller.
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Posted 3 weeks ago
Brilliant rug fantastic service thank you
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Posted 3 weeks ago
I’ve had 3rugs from this company ,they are very pleasant ,quick service will use these again if needed
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Posted 3 weeks ago
Good Morning Jackie, Thank you for your kind feedback We are pleased to hear you are happy with the service and items you have received. Kind Regards The Rug Seller
Posted 3 weeks ago
The Rug Seller Ltd is rated 4.7 based on 20,810 reviews