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The Rug Seller Ltd Reviews

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

Company Reviews

Product Reviews

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

The Rug Seller Ltd 5 star review on 23rd February 2025

The Rug Seller Ltd 5 star review on 18th February 2025

MISS M MITCHELL

The Rug Seller Ltd 5 star review on 13th February 2025

LINDA SCORTHORNE

The Rug Seller Ltd 5 star review on 10th February 2025

The Rug Seller Ltd 5 star review on 8th February 2025

The Rug Seller Ltd 5 star review on 1st February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a lovely William Morris runner in the sale - perfect colour and size for newly-sanded floors.”

Helpful Report

(Manchester) - Posted 1 year ago

“I have bought three rugs over the last few years everyone has been well made and worn well, they arrive quickly and well packed. They have an extensive range of different styles and sizes. Will happily use them again in the future. Highly recommended”

Helpful Report

(Manchester) - Posted 1 year ago

“Very satisfied. Great next day delivery and good value rug. Well recommended.”

Helpful Report

(Manchester) - Posted 1 year ago

“Ordered two rugs, both arrived very quickly and are of good quality. They are sold by other retailers too but The Rug Seller was the cheapest of all and delivery was also free. What not to like?”

Helpful Report

(Manchester) - Posted 1 year ago

“The rugs I ordered arrived very quickly and were just as described. They look lovely in my bedroom. Just what I wanted. Thank you Rug Seller.”

Helpful Report

(Manchester) - Posted 1 year ago

“Ive had several rugs from The Rug Seller Ltd and each time I've received them in perfect condition and on time. Excellent prices too. Wouldn't buy rugs from anywhere else”

Helpful Report

(Manchester) - Posted 1 year ago

“Waited weeks for delivery”

Helpful Report

(Manchester) - Posted 1 year ago

“For the price this rugs looks great, quite thick and hoovered up perfectly. Delivered very quickly”

The Rug Seller Ltd 5 star review on 1st February 2025

Helpful Report

(Manchester) - Posted 1 year ago

“Perfect colour, quality, price & delivery time.”

Helpful Report

(Manchester) - Posted 1 year ago

“Brilliant experience, based in this country, would purchase from them again. Rug bought as a replacement for a butchered experience with another online company. Thank you the rug seller 🙏🏻”

Helpful Report

(Manchester) - Posted 1 year ago

“I found exactly the rug I was looking for whilst browsing through the on-line sale Great price, good comms, fast delivery, and the rug is as described”

Helpful Report

(Manchester) - Posted 1 year ago

“I'm 100% satisfied with the service I received, the sheepskin rug is the biggest excellent quality iv ever seen. But most of all you can't see the join i will be purchasing agai i highly recommend The Rug Seller Ltd”

Helpful Report

(Manchester) - Posted 1 year ago

“Cost £20 to return. Runner did not look like the picture. However the customer service team are easy to get hold of with a speedy response.”

Helpful Report

(Manchester) - Posted 1 year ago

“Avoid company!! We have placed an order the start of January. It still hasn't arrived, the communication is shocking. There is no tracking advised. I have tried phoning customer service and messaging on all social media channels but nobody is getting back to me to let me know where my order is. Have spent over £100 with this company with no success.”

Helpful Report

(Manchester) - Posted 1 year ago

“Very poor communication regarding status of order and delivery.”

Helpful Report

(Manchester) - Posted 1 year ago

“Fibres off rug end up all over you if you sit on the floor, hoover is completely full of fibres after one hoover not a good buy”

Helpful Report

(Manchester) - Posted 1 year ago

“Very happy with my rug, although would have preferred a little more grey. Overall good purchase”

Helpful Report

(Manchester) - Posted 1 year ago

“Absolutely gorgeous rug, love the colour. Would buy again from this company as easy to order and delivery was swift.”

Helpful Report

(Manchester) - Posted 1 year ago

“Lovely rug exactly as described. Easy ordering and very fast delivery.”

Helpful Report

(Manchester) - Posted 1 year ago

“Absolutely delighted with the Rug ,quality as expected. Delivery was outstanding- ordered Saturday afternoon and delivered Monday lunchtime- totaly beyond expectation. Price much better than locally. Would certainly use again and will recommend whenever I can.”

Helpful Report

(Manchester) - Posted 1 year ago

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The Rug Seller Ltd is rated 4.7 based on 21,365 reviews