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The Rug Seller Ltd Reviews

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

Company Reviews

Product Reviews

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

The Rug Seller Ltd 5 star review on 23rd February 2025

The Rug Seller Ltd 5 star review on 18th February 2025

MISS M MITCHELL

The Rug Seller Ltd 5 star review on 13th February 2025

LINDA SCORTHORNE

The Rug Seller Ltd 5 star review on 10th February 2025

The Rug Seller Ltd 5 star review on 8th February 2025

The Rug Seller Ltd 5 star review on 1st February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A order a rug a month ago and after 2 weeks I received my rug and was dirty.After 2 weeks I still wait for my replacement.Shocking delivery service.Never again The rug seller”

Helpful Report

(Manchester) - Posted 8 months ago

“Great service kept me upto date by email deliver was great and item was great thanks”

Helpful Report

(Manchester) - Posted 8 months ago

“Very good quality and good customer service”

Helpful Report

(Manchester) - Posted 8 months ago

“After looking on the website for some time trying to find matching rugs of the right size to replace my existing hall rugs, I found them. From that point the project was simpole and straightforward. My order was acknowledged and dealt immediately. I was a little concerned about delivery, in view of the weather, but that too proved to be no problem. Delighted with rugs and simplicity of obtaining them”

Helpful Report

(Manchester) - Posted 8 months ago

“First class service and very competitive prices.”

Helpful Report

(Manchester) - Posted 8 months ago

“The Rug is great and good value I thought. The delivery was a bit of a pain. I bought it before Christmas and it said 1 to 2 working days which I thought was optimistic but it turned out at least 10 working days and a coupler of emails from me, I can't be bothered counting them. Also the guy from DX ( delivery exactly, bit of a joke!) dumped the carpet without waiting for me to answer the bell ! .So I would buy again but you could improve what you say about delivery on your site and the actual delivery itself.”

Helpful Report

(Manchester) - Posted 8 months ago

“Very happy with my beautiful rug,fantastic price and rug well packaged when delivered Will definitely recommend to friends”

Helpful Report

(Manchester) - Posted 8 months ago

“bought exact same rug as i did 6 year ago, the latest one i bought is not same quality,very disappointed with purchase, cost too much to send back”

Helpful Report

(Manchester) - Posted 8 months ago

“Fab service and quality product .”

Helpful Report

(Manchester) - Posted 8 months ago

“I love the rug. It will look great in my new house. Lovely quality and such quick delivery.”

Helpful Report

(Manchester) - Posted 8 months ago

“Easy to view and purchase online, delivery came as expected, however, you do need to sign for delivery, so I had to take time off work. Excellent quality, love the colour, backing on rug really good quality.”

Helpful Report

(Manchester) - Posted 8 months ago

“Beautiful rug, value for money, lovely and thick, quick delivery”

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(Manchester) - Posted 8 months ago

“Great rug which was delivered much quicker than expected”

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(Manchester) - Posted 8 months ago

“Good quality rug delivered quickly. It wasn’t as weighty as my current one - but looks very good and no complaints”

Helpful Report

(Manchester) - Posted 8 months ago

“Excellent quality and service l love my rug will definitely buy from you again Doreen Leigh 👍”

Helpful Report

(Manchester) - Posted 8 months ago

“Excellent. Very quick delivery in the run up to Christmas and the best price anywhere for the rug I wanted.”

Helpful Report

(Manchester) - Posted 8 months ago

“I absolutely love my rug, white linen, 120x170. I was looking for months for the right one. Looks good, feels good & an excellent price.”

The Rug Seller Ltd 5 star review on 5th January 2025

Helpful Report

(Manchester) - Posted 8 months ago

“Looking for a long time for a suitable rugs . Hadn't used this company before so was unsure but have to say they were beyond excellent. Rugs arrived on very quickly ( ordered them just before Christmas) customer service was spot on when I had a query and the quality of the rugs is excellent. They are exactly what i eanted Would definately recommend and use again”

The Rug Seller Ltd 5 star review on 5th January 2025

The Rug Seller Ltd 5 star review on 5th January 2025

Helpful Report

(Manchester) - Posted 8 months ago

“We had a positive experience, our order placed just before Christmas was fulfilled very quickly and the rug was in place before Christmas Eve. We live it and would recommend this company.”

The Rug Seller Ltd 5 star review on 5th January 2025

Helpful Report

(Manchester) - Posted 8 months ago

“Poor quality product, not as photos.”

Helpful Report

(Manchester) - Posted 8 months ago

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The Rug Seller Ltd is rated 4.7 based on 21,364 reviews