IAN W
Rug arrived and looked nothing like the photo. Return arranged but had to cover the cost of postage myself (£10). Customer services either can't or don't read, trotting out the same line of "not being responsible for colour differences" despite being told repeatedly that's not the issue. It's a simple case of the image showing the nice impressive large rug, which doesn't reflect what the smaller size looks like. Got bored of arguing so returned it anyway and will give one last chance to reimburse the postage before forwarding it to trading standards for misrepresentation.
7 months ago
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The Rug Seller Ltd has a 4.74 average rating from 19,823 reviews

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