I ordered valance and fitted sheets for a double bed. I was quoted 5-10 working days for delivery but, despite chasing, the delivery was made a month later. Then the package contained two valace sheets but no double. I complained to the Sales Office who promised a replacement. After some prompting, they asked me return the unwanted item to the delivery driver who would have the paperwork. The driver wasn't expecting to collect anything and had no paperwork. Several more emails resulted in a date for collection, but I'm not holding my breath.
1 year ago
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