Please don't waste your time buying a rug from this company. My rug arrived with so many pulls on it that I decided for the money I had paid it should not look like this so I phoned the company and they told me to email a photo of the rug so they could have a look. I did this and James from the company came back saying he couldn't see anything wrong with the rug. I emailed him twice after that attached four other photographs and asking him to reply to my mail , but he hasn't replied to any of them. BEWARE THEY HAVE NO AFTER SALES CARE AT ALL. I HAVE HAD TO MAKE THE MOST OF A BAD RUG.