How they got that high reviews? Order placed on 06.10.16 we are on 26th now and nothing from them, basically you buy from them and they use your money to get the carpet for you,after a week from order they sent my an email ,that they do not have on stock one of the carpets that i ordered and they gonna send it in roughly a month. Customer service .....awful...the lady on the line was keep repeating me that i'm gonna receive the goods in the delivery time 2-10 days, i had to remind her that passed all ready 14 days (Working days)..and finally i got a promise that ill have on time at least one of the rugs, that time passed and now i prey to get at least my money back from them. Zero stars from me, if i could select that