No communication following order. Order took longer than expected and when I phoned to find out what the delay was, they told me that one of the rugs I had ordered had been discontinued by the manufacturers. At this time, I had already bought curtains and furnishings to go with the rug, all this could have been avoided if they had contacted me with the information of the discontinuation rather than stick my order in the back burner. Very unprofessional, in fact, simply bad!
8 years ago
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