My order was processed 11 Jan and item received 30 Jan. On 25 Jan I received the wrong size rug which had to be returned. Your telephone service is poor as well. Throughout this period I spent at least 1 hr. on the telephone trying to resolve the problem. It takes 3 or 4 calls before you actually get to speak withsome and then all they can say is we apologise for the delay. This was my first and last order with your company and I will let other people know about your poor service.
8 years ago
The Rug Seller Ltd has a
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