Ordered rug well in advance of our holiday but as it still not delivered I phoned customer service to find out about delay, they said they would check and get back to me. Never got back to us so I phoned back they said they would make a note to delay delivery until after our holiday. We just happened to be looking at emails on hol and saw they had delivered rug and left on door step! We email them to say not happy as it looks obvious no one at home and if it is safe and weather etc also shouldn't have to waste our hol email a rug company!
8 years ago
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