I ordered my rugs on 1st January and was infromed via email that they would be delivered within a 1-10 days however I then received an email informing me due to high demand they had been delayed until 18th January that would have been fine however it is now 8th February and I am still awaiting delivery due to UPS. On the 22nd Jan UPS stated they had attempted to deliver my rugs 3 times but could get no answer however I was at home due to illness and did not leave the house so I know they did not attempt to deliver the rugs and I did not have a delivery card either so could not collect the rugs. It is now 10 days later and although I was promised they would be delivered by Wednesday 7th by the Rug sellers own customer service team it is now the 8th and I still do not have any rugs. Use this seller if you wish to pay for goods you will never receive!!