I still havent got my rug. not your fault but i would advise you do not use ups delivery service. I put on my order from yourself to deliver to 2 next door neighbours if i was not in. ups did not attempt this. i rescheduled to a day i could take off work. unpaid by the way. ups confirmed, i stayed in all day. at 2pm i was getting frustrated waiting. i tracked on line and saw that in there words, "driver not available. will deliver next business day". i was at work that day got home 1.30pm to an invoice saying will try again tomorrow when i am at work, tried phoning them but automated service states cant understand my voice. no doubt rug might be sent back to yourselves. ups not doing you any favours. i am fuming. i have lost a days wages