I purchased a rug by this company but once it came i realised the colour looked nothing like what it did in the picture. I then contacted the seller to arrange a return of the rug, i then told i'd have to arrange a courier to send it back to them and that it wouldn't be possible for a refund,just a credit note.And that i only had 7 days to return the rug starting from the day i received it or else it would be none refundable. As i had contacted the seller a couple of days after receiving the rug,this didn't give me long. The price of a the rug to be sent back to the seller via the courier is going to cost me £32 which is one of the cheaper quotes i came across.That is more than half of the price of the rug in the first place and is ridiculous. Very unhappy with this company. would not recommend.