On receiving my order which was prompt and nicely wrapped I discovered that it was far removed from the colour I was expecting, I realise there can be some differences when ordering from photos online but I felt on this occasion it difference was quite noticeable. I emailed Rug Seller and sent photos but as yet have had no reply. I realise I have the option of sending the rug back but on enquiring with different couriers found the cheapest option to be over £30.00 which I find unacceptable as a customer to have to pay, so please be aware that you are liable for any returns if you are not satisfied with the product .