Ordering and despatch were fine but returns policy atrocious, especially given that items can be large, heavy and expensive. Purchased a rug, when placed in situ it does not work. To return it I have to research and find a carrier to get it back for a refund. Other mail order companies offer a collection for return at a nominal fee by the carrier that delivers. The rug seller should offer this as a minimum given what they are selling - very poor.
10 years ago
The Rug Seller Ltd has a
4.7
average rating
from
21,363
reviews
Related Photos & Videos
