No Stars! I have paid for a rug (over £500) I have not received the rug and when I contacted customer services they just said that it had been dispatched to Tuffnells for delivery in early June! I cannot get hold of Tuffnells and I have had no help from The Rug Seller in tracking this order. Plus you can only email Rug Seller, you cannot speak to someone, even though I have requested they call me. I will be going on social media about this, as I brought the rug for an influencers home. Please do not buy from these people as they do not care whether you get your product or not!