Placed an order with tool nut for some new Milwaukee packout storage did not really pay attention to shipping but unfortunately it was handled by ups, what a mess , driver refused to deliver because I complained about him then sent it back saying I refused package, customer service was to re send via good ol usps but didn’t happen was resent ups and back to square 1, called toolnut to just refund when it gets kicked back but happened to speak to Rhiannon who made all sorts of calls to ups to get my items delivered, within a few days had package in hand and Rhiannon called a few times to give updates. To me the prices were on target and a few things cheaper but it was the after shipping customer service that stood out. Would definitely recommend