Caleb was a GREAT help to me today. On Jan 10 I ordered a Festool Planex LHS 2 sander from Tool Nut and received it rather quickly within a day or two. I opened it and marveled at the machine, looking forward to using it. I only needed to buy the systainer of sandpaper and the CT 36 AC dust extractor to be able to get started on sanding ceilings. Yesterday, I received an email from Tool Nut announcing a limited time sale on all 3 of the Festool items I needed in a Limited Edition Kit at a price that is $676 less than purchasing the items individually. I contacted Tool Nut and Caleb expeditiously arranged for me to return my original purchase and receive a refund for my original purchase, thus allowing me to take advantage of a $676 savings!! THANK YOU CALEB, YOU ROCK!!!!