The White Company has lost any remaining reputation it has imo. Purchased a number of pillows 10 days ago. Chased the order only to be told if despatch went past 10 days my order would be instantly cancelled ( as if it was my fault!). Then received standard email asking if my query had been sorted. Spoke with WC customer services this morning who apologised and said she would sort it out and call me back. No call and now 2 automated emails saying my order is cancelled! Apparently this has been going on since March so no excuses for not having sorted out the new distribution centre by now. So angry.
9 months ago
The White Company has a
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