ZERO stars...this has been THE WORST online shopping experience I have ever had. Purchased a cashmere throw and 2 pairs of cashmere socks for a friend's 60th birthday present. I was informed after purchasing that they can not fulfil the company's promise of luxury gift wrapping. The present has been sent in 2 random packages (using Amazon delivery) with no gift receipt, no card and no wrapping. My friend hasn't even got the throw yet just a random parcel with socks. TERRIBLE customer service. I regret choosing The White Company it was a waste of time and money.