I received a gift for my baby and the dress was the wrong size for the season that we are in. They would not allow me to return the item for store credit; I could only return the item if I told the original “account holder” to do it for me. The point of a gift receipt is to anonymously return a gift so as to not hurt the gift giver’s feelings?? Terrible customer service with terrible return policy. Now I have a baby dress that will sit unused. I will say, I had 2 items from this company delivered for another baby of mine a few years ago, and they were some of my favorite pieces of all time. Just a shame that I can’t exchange this cute dress (which is linen, summery) for something equally adorable that we will actually be able to use this winter or in the right size for next summer.