I bought the Burnham Mug less than a month ago - ironically with a GBP 15 voucher which I received to compensate for bad service before Christmas. I live alone and the mug has been used infrequently and I have been careful with it - it was not dropped etc. Today I made a cup of tea in the mug and boiling hot water gushed all over my kitchen surface from a crack in the base of the mug. I have not thrown the mug away yet - but it seriously confirms my suspicion that the quality of TWC's products has declined very badly.
4 months ago
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