I have bought many quality items from The White Company in the past and found their customer service very helpful as well. However, I recently ordered two duvet covers (separately) and discovered, to my annoyance, that Evri was the designated delivery company for both. Evri is entirely unreliable where we live. They claimed the parcel was too big. They claimed they tried three times to deliver -- I promise you they never tried once. They returned my orders to The White Company without having made the slightest attempt to deliver. If I had known Evri was to be the carrier, I would not have bothered ordering. If there had been an option to pay extra to get a delivery company that actually, er, delivers, I would have done so, but there is no such option. Will NEVER order from The White Company again. Am happy to buy from them when I am actually in a shop -- quite rare -- but under no other circumstance. So long, White Company.