New season (2025) clothing. I have placed many orders with The White Company. I was excited to receive their catalogue for fall 2025. Placed an order for what looked like a gorgeous high end cowl neck top. Described as 'pearl' in a new 'japanese' fabric. This top was by no means a thrift purchase at £170.00 but looked really lovely and I had a 15% discount with free delivery so went ahead. The parcel arrived today in one of the smallest boxes they must have looks about 9 inches, then filled inside with heavy duty packing paper (needless)! The garment inside is so creased because of the way in which it's been packed. Very disappointing! Aside from the overall creasing it is just ok. Nothing special at all. It is cream, crepe like fabric again nothing special about it. All in all really rather a disappointment. Sort out your packers please as to receive something in this state is really unacceptable!