Because of the delivery challenges during the recent spell of extraordinarily cold weather my delivery did not arrive. I quite understood this . However the apology and action taken as a result I would class as first rate customer service.
It is when things go wrong that a business will show it's true commitment to keping customers on side. So Wright Bros response to a problem, fronted by Marika has made me a customer for life of this supplier. I could not think of a better review either to give or receive.
4 years ago
Wright Brothers has a
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