Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,943 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, price and delivery. The Order was fulfilled with all items sent out on time. However tracking information was not available on the Courier App so no indication of when to expect delivery. Delivery was completed satisfactorily and as usual the order received in excellent condition. Carlingford Oysters were excellent and received 13 oysters in the box of 12 as one oyster shell was broken on one edge and open and had to be discarded. Other products bought were excellent in particular the skate wings and the salt and pepper squid. Highly recommended for fresh, quality products and service”

Helpful Report

Posted 1 week ago

Thank you so much for your kind words and for taking the time to leave a review. We truly appreciate your support. We’re delighted to hear you enjoyed the oysters and the other products. We also sincerely apologise for the tracking issue. After contacting DPD, we discovered that this was caused by a syncing issue on our side. We’re very sorry for any inconvenience this may have caused. Thank you again for your understanding, and we look forward to serving you again soon.

Posted 1 week ago

“Fast delivery and absolutely the freshest, highest quality seafood! All delicious!”

Helpful Report

Posted 1 week ago

Thank you so much for the amazing feedback! We’re thrilled to hear you enjoyed the fast delivery and the freshness and quality of our seafood. We truly appreciate your support and can’t wait to serve you again soon!

Posted 1 week ago

“Amazing quality!”

Helpful Report

Posted 1 week ago

Thank you for your kind words! We’re so glad you enjoyed the quality of our products. Your support means a lot, and we can’t wait to serve you again soon!

Posted 1 week ago

“We've never been disappointed with WB@Home so maybe the 'faults' this time were just down to the seasonality of produce. Won't stop us using you again and visiting your restaurants.”

Helpful Report

Posted 1 week ago

Thank you for your thoughtful feedback! We really appreciate your loyalty and understanding. We look forward to serving you again soon !

Posted 1 week ago

“We have ordered online a few times now, the quality of the oysters was outstanding and customer service was excellent! The fish comes beautifully packaged, I love the design of the box and the interior stayed perfectly chilled. I highly recommend.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words! We’re thrilled to hear that you’ve enjoyed our oysters and that the packaging kept everything perfectly chilled. 🦪 It means a lot to know our service and quality are appreciated, and your recommendation really made our day. We look forward to serving you again soon!

Posted 2 weeks ago

“Tasted delicious but quite a few pieces of shell”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback and for enjoying our seafood! We’ll share this with our team to keep improving our quality. We really appreciate you taking the time to let us know and look forward to serving you again soon.

Posted 2 weeks ago

“Arrived perfectly packaged. The oysters were exceptional.. some of the best I've had.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the oysters and that everything arrived perfectly. 🦪 We really appreciate your feedback and look forward to serving you again soon!

Posted 2 weeks ago

“EXCELLENT SERVICE”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience. We really appreciate your support and look forward to serving you again soon!

Posted 2 weeks ago

“Wholeside of salmon delivered ontime,well packed and Insulated.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback! We’re delighted to hear your whole side of salmon arrived on time and well-packed. 🐟 We really appreciate your support and look forward to serving you again soon!

Posted 2 weeks ago

“I've been using Wright Brothers fish delivery since they set it up during Covid. I place an order every other month, the fish is always superb. Today I had a problem applying my discount, I used their contact form and was pleasantly surprised how quickly it was all sorted. Ana found a way around the problem that she is escalating to IT. My order is now placed with the £30 discount I'd accrued with their loyalty scheme. I wish every company looked after their customers this well.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your kind words and continued support, it really means a lot to us. We’re delighted everything was sorted quickly and that you were able to enjoy your well earned loyalty discount. We truly appreciate you taking the time to share your experience!

Posted 3 weeks ago

“Delivered prompty and well packed.”

Helpful Report

Posted 3 weeks ago

Thanks so much for your kind review! We’re pleased to know your order arrived on time and well packed. Looking forward to serving you again.

Posted 3 weeks ago

“We didn’t have a reservation but were welcomed at the counter bar, which was perfect and we went non to have such an unexpected great experience! Everything was the best it could be. The food was superb and atmosphere the right blend of cozy and buzzy (it was only a Monday night in January but the restaurant was full to the brim!). A huge shout out to our server, Jessica. She made it from good to great as she was efficient, knowledgeable and so personable. For a quick bite after a work on a Monday, it was a really lovely experience and one of the best meals I’ve had in a long time. They certainly know what they’re doing there! Cant recommend enough.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review! We’re delighted to hear you had such a great experience and that everything, from the food to the atmosphere , hit the mark. Your kind words truly mean a lot to our team, and we really appreciate the recommendation. We hope to welcome you again soon!

Posted 1 month ago

“Hosted a dinner party and all the guests loved the oysters, super fresh and creamy.”

Helpful Report

Posted 1 month ago

Thank you so much for sharing your experience! We’re thrilled to hear that your dinner party was a hit and that your guests loved the oysters. Hearing feedback like yours truly makes our day! We can’t wait to help make your next gathering just as memorable, and we look forward to your next order. Your support means so much to us! Wright Brothers Home Team

Posted 1 month ago

“Got it d communications and prompt delivery with good packaging”

Helpful Report

Posted 1 month ago

Thank you for your kind words! Your support means a lot to us, and we look forward to serving you again.

Posted 1 month ago

“Easy to navigate website. Efficient delivery; well packed with plenty of ice packs to keep contents cool. Even more importantly, contents good quality and delicious. Very prompt response when I sent a message as I was having difficulty setting up my account.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave such a lovely review. Your support means a lot to us. We truly appreciate it and hope to serve you again very soon.

Posted 1 month ago

“Very convenient, easy to order, quickly delivered.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We’re delighted to hear you found our service convenient and your delivery quick. Your support means a lot to us and look forward to welcoming you again very soon.

Posted 1 month ago

“Very disappointed. Unlikely with this experience to re-order from you. Last year was excellent.”

Helpful Report

Posted 2 months ago

We’re very sorry to hear about your disappointment and that this experience did not meet your expectations. This is especially concerning to us, given that you had a positive experience with us last year. We truly value your feedback and would really appreciate the opportunity to put things right. Please allow us another chance to meet your expectations and show you the level of service we always strive to provide. To help us resolve this matter as quickly as possible, please contact us directly regarding this order at athome@thewrightbrothers.co.uk, and a member of our team will be happy to assist you. Thank you for taking the time to share your experience with us. We hope to hear from you soon. Kind Regards The Wright Brothers Home Team

Posted 1 month ago

“Excellent service both products arrived on date stated and well wrapped and protected with ice packs”

Helpful Report

Posted 2 months ago

Thank you so much for your kind feedback! We’re delighted to hear that both products arrived on time and were well packed . Ensuring quality and freshness during delivery is very important to us, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again. Warm Regards, The Wright Brothers Home Team

Posted 1 month ago

“brilliant, hassle free order. Everything came in perfect condition, beautifully packed,”

Helpful Report

Posted 2 months ago

Dear Gaye, Thank you for your kind review. We are very glad your experience with us met your expectations. We look forward to delivering to you again. We wish you a wonderful New Year! Warm regards, The Wright Brothers Home Team

Posted 2 months ago

“Tough lobster.Worst lobster I have had with an online order.Total waste of money”

Helpful Report

Posted 2 months ago

Dear Clare, Thank you for sharing your feedback. We’re very sorry to hear that the lobster did not meet your expectations. Taste can be very personal, and we understand that everyone’s preferences are different. We take pride in the quality of our seafood, and as many of our other reviews show, our lobsters are usually highly appreciated by our customers. We truly value your feedback and hope we might have the chance to provide you with a better experience in the future. Best regards, The Wright Brothers Home Team

Posted 2 months ago

Wright Brothers is rated 4.8 based on 2,943 reviews