Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,877 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The crabs came completely defrosted so unable to put into the freeze. The meal was for next week but have had to cook asap. Not happy don’t say they arrive frozen its misleading they are also tiny little things”

Helpful Report

Posted 3 days ago

Dear Customer, We are very sorry to hear that the crab claws arrived defrosted. As we truly value every customer and stand by both our service and our products, we would like to personally speak with you regarding this order. Please don’t hesitate to email us at athome@thewrightbrothers.co.uk or call us on 0203 855 5300. We will be happy to help. Warm regards, The Wright Brothers Home Team

Posted 3 days ago

“Order arrived on time and in perfect condition.”

Helpful Report

Posted 5 days ago

Dear Clive, Thank you for your kind review. We’re always delighted to know that our service and products meet our customers’ expectations. We hope you enjoy your order! Warm regards, The Wright Brothers Home Team

Posted 4 days ago

“Great service. Always on time and delivered fresh.”

Helpful Report

Posted 1 week ago

Dear Carolyn, Thank you for your kind review. We're always delighted to hear when a customer is satisfied with both our products and service. It truly means a lot to us. We look forward to delivering to you again soon. Warm regards, The Wright Brothers Home Team

Posted 1 week ago

“This company delivers what it says on the tin. First class products and excellent packing /delivery.”

Helpful Report

Posted 1 week ago

Hi George, Thank you so much for the superb review! We’re very proud whenever we can make a customer happy. We truly appreciate your continued support and look forward to delivering to you again soon. Warm regards, The Wright Brothers Home Team

Posted 1 week ago

“Excellent service and produce beautifully presented”

Helpful Report

Posted 1 week ago

Dear Jane, Thank you for taking the time to share your experience with us. We are very glad to hear that you had a positive experience, and we look forward to delivering for you again very soon. Warm regards, The Wright Brothers At Home Team

Posted 1 week ago

“Sweet succulent scallops. Perfect”

Helpful Report

Posted 1 week ago

Dear Natalie, Thank you for your kind review. We are delighted to hear that you enjoyed our products, and we look forward to delivering to you again in the future. Warm regards, The Wright Brothers At Home Team

Posted 1 week ago

“The only fish merchant for us The prawn burgers are excellent”

Helpful Report

Posted 2 weeks ago

Dear Craig, Thank you for your wonderful review. We’re delighted to hear that you love our prawn burgers and that you’ve been such a loyal customer. We truly appreciate your support and look forward to sharing many more happy meals with you. Best regards, The Wright Brothers Home Team

Posted 2 weeks ago

“Excellent service Excellent product Excellent delivery”

Helpful Report

Posted 2 weeks ago

Dear Michael, Thank you for your wonderful review. We are always happy to hear from customers who find our service and products meet their standards. We very much look forward to delivering to you again. Best regards, The Wright Brothers Home Team

Posted 1 week ago

“Brilliant! Very high quality produce, very well packaged and speedy delivery as well-no hesitation in using Wright Brothers again and recommending others to use them!”

Helpful Report

Posted 2 weeks ago

Dear Judy, Thank you for your kind review. It is always wonderful to hear when a customer appreciates our products and services. Every day, we strive to deliver the best produce and service possible. Thank you so much for sharing your experience with us, as well as with your friends and family. We look forward to delivering to you again soon. Best regards, The Wright Brothers Home Team

Posted 2 weeks ago

“Disappointed in the shipment of 18 scallops on the shell. None of the scallops were cleaned, full of grit and leftover waste.”

Helpful Report

Posted 2 weeks ago

Dear Wendy, Thank you for your feedback. We are very sorry to hear that the scallops did not meet your expectations. I have passed your feedback to our Production Manager, who will look into the case and ensure a relevant solution is found for the future. Best regards, The Wright Brothers Home Team

Posted 2 weeks ago

“Just fabulous”

Helpful Report

Posted 2 weeks ago

Dear Timothy, Thank you for your kind review. We are very happy to hear that you appreciated our products and service. Thank you for being part of our family. Best regards, The Wright Brothers Home Team

Posted 2 weeks ago

“Lovely place, nice food and very friendly staff. Special thanks to the waiter Soufiane for his excellent service. Well done 😍”

Helpful Report

Posted 2 weeks ago

“Delicious- followed the online recipe tutorial to make roasted turbot with lemon and fennel”

Helpful Report

Posted 2 weeks ago

Dear Amanda, Thank you for your kind review and for sharing the amazing meal you prepared. It looks fantastic and delicious! We are very happy to hear that we could be part of such a wonderful experience. Thank you for being part of our family. Best regards, The Wright Brothers Home Team

Posted 2 weeks ago

“A first order for this company all items arrived and looked very fresh straight in to freezer very well packaged and clearly marked customer service must be said better than a lot of online sellers will return once eaten what we had ordered”

Helpful Report

Posted 3 weeks ago

Dear Mrs. Wills, Thank you so much for your kind words and for choosing us for your first order. We’re delighted to hear that everything arrived to your satisfaction and met our standards — that really means a lot to our team. We hope you will enjoy our lovely products. We truly appreciate your trust and look forward to welcoming you back once you’ve enjoyed your order. Warm regards, The Wright Brothers Home Team

Posted 3 weeks ago

“Excellent service. Responded within a few minutes to my chat query. Very helpful - arrived as stated, well packaged and with instructions. Priducts of the highest quality. Thanks - will be using this company again.”

Helpful Report

Posted 1 month ago

Hi Deborah, Thank you so much for your lovely 5-star review! We’re so pleased you’re satisfied with both our service and products. We work very hard to give our customers the 5-star experience they deserve. We really appreciate your kind words and look forward to serving you again soon! Warmest Regards, The Wright Brothers Home Team

Posted 4 weeks ago

“Delicious product. will definitely re-order. However huge amount of packaging for a small tin and the delivery was sent to the wrong address. Not your fault, but DPD should be more careful reading delivery instructions.”

Helpful Report

Posted 1 month ago

Hi Billie, Thank you so much for your kind words. We're very happy to hear you enjoyed the product and plan to order again! We really appreciate your feedback regarding the packaging – we're actively working on ways to reduce excess materials while still keeping everything safe during transit. Sorry to hear about the delivery issue. While it's out of our hands once it’s with the courier, we completely agree that delivery instructions should be followed more carefully, and we'll pass this on to DPD. Thanks again for your support – we look forward to sending you more soon! Warmest Regards The Wright Brothers Home Team

Posted 1 month ago

“You delivered, very efficiently, 5 prepared Dover Sole and 2 brown shrimp portions which I prepared for dinner the same day. The products were of the best quality and everyone commented how delicious it was ( more for the quality of food than my cooking prowess I suspect !)”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you so much for your kind words! We’re delighted to hear that the Dover Sole and brown shrimp were such a hit at dinner — it sounds like a wonderful meal! We're sure your cooking skills played a part too, but we’re very happy the quality of our seafood stood out. We truly appreciate your support and look forward to delivering to you again soon. Warmest regards, The Wright Brothers Home Team

Posted 1 month ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

Helpful Report

Posted 1 month ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

Helpful Report

Posted 1 month ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

Helpful Report

Posted 1 month ago

Wright Brothers is rated 4.8 based on 2,877 reviews