Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,943 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Responded within a few minutes to my chat query. Very helpful - arrived as stated, well packaged and with instructions. Priducts of the highest quality. Thanks - will be using this company again.”

Helpful Report

Posted 6 months ago

Hi Deborah, Thank you so much for your lovely 5-star review! We’re so pleased you’re satisfied with both our service and products. We work very hard to give our customers the 5-star experience they deserve. We really appreciate your kind words and look forward to serving you again soon! Warmest Regards, The Wright Brothers Home Team

Posted 6 months ago

“Delicious product. will definitely re-order. However huge amount of packaging for a small tin and the delivery was sent to the wrong address. Not your fault, but DPD should be more careful reading delivery instructions.”

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Posted 6 months ago

Hi Billie, Thank you so much for your kind words. We're very happy to hear you enjoyed the product and plan to order again! We really appreciate your feedback regarding the packaging – we're actively working on ways to reduce excess materials while still keeping everything safe during transit. Sorry to hear about the delivery issue. While it's out of our hands once it’s with the courier, we completely agree that delivery instructions should be followed more carefully, and we'll pass this on to DPD. Thanks again for your support – we look forward to sending you more soon! Warmest Regards The Wright Brothers Home Team

Posted 6 months ago

“You delivered, very efficiently, 5 prepared Dover Sole and 2 brown shrimp portions which I prepared for dinner the same day. The products were of the best quality and everyone commented how delicious it was ( more for the quality of food than my cooking prowess I suspect !)”

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Posted 7 months ago

Hi Paul, Thank you so much for your kind words! We’re delighted to hear that the Dover Sole and brown shrimp were such a hit at dinner — it sounds like a wonderful meal! We're sure your cooking skills played a part too, but we’re very happy the quality of our seafood stood out. We truly appreciate your support and look forward to delivering to you again soon. Warmest regards, The Wright Brothers Home Team

Posted 7 months ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

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Posted 7 months ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

Helpful Report

Posted 7 months ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

Helpful Report

Posted 7 months ago

“Fabulous produce. Delicious in a paella.”

Helpful Report

Posted 7 months ago

Hi Andrew, Thank you so much for your kind review and the amazing picture. We’re so pleased to hear you enjoyed the produce — and even more so that it made a delicious addition to your paella! Sounds like a fantastic meal. Warmest regards, The Wright Brothers Home Team

Posted 7 months ago

“Excellent little place with big but simple heart ...went with a great mate ...buzzy and busy which is a great sign of a honest honed business...top drawer thanks Jeff”

Helpful Report

Posted 7 months ago

“Oysters and Crevettes were beautifully fresh and well packaged. Ordered on Wednesday and received on Friday morning. Enjoyed by all and will definitely order again!”

Helpful Report

Posted 7 months ago

Hi Susan, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the oysters and crevettes, and that everything arrived fresh and well-packaged. It’s great to know they were a hit with everyone. We look forward to serving you again. Best regards, The Wright Brothers Home Team

Posted 7 months ago

“Ordered two for an alternative Sunday lunch and wasn't disappointed. Simply baked for under 30 minutes with lemon slices and olive oil, accompanied with a fresh mixed herb gremolata. Very tasty and enjoyable.”

Helpful Report

Posted 7 months ago

Dear Bob, Thanks so much for the great review! We're thrilled to hear your Sunday lunch was a hit, and honestly, now we’re all craving fish with lemon, olive oil, and a gremolata twist! We’re delighted to have been part of such a tasty and enjoyable meal. Looking forward to fueling your next culinary masterpiece! Best regards, The Wright Brothers Team

Posted 7 months ago

“Mussels are rather old and chewy. poor value for money”

Helpful Report

Posted 7 months ago

Dear Nicolas, We're very sorry to hear about your disappointing experience with our mussels. I've just sent you a private email regarding this matter. Please do check your spam or junk folder in case it didn’t reach your main inbox. I look forward to speaking with you soon. Best regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 7 months ago

“Package arrived as planned containing the still fresh trout nicely chilled”

Helpful Report

Posted 7 months ago

Dear Anne, Thank you for your lovely review. We're delighted to hear that our service and quality food brought you joy. We look forward to serving you again soon. Best regards, Mirko The Wright Brothers Home Team

Posted 7 months ago

“Both fish were really nice and fresh. I was less impressed with the cleaning of the fish though. It still had gills, fins, blood line and some scales left. I had to clean it properly myself at home. Maybe a consideration for next time”

Helpful Report

Posted 7 months ago

Hi Marwan, Thank you for your feedback and for choosing our fresh fish. We’re glad to hear you enjoyed the quality and freshness, but we’re sorry the cleaning did not meet your expectations. We’ve passed your comments on to our production team for review and improvement. We appreciate you bringing this to our attention, as it helps us provide a better experience for all our customers. Best regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 7 months ago

“Super service and always only fresh product. Customer service is another level and could be a good example of how customer service in all companies should work. Would recommend to everyone”

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Posted 7 months ago

Dear Aurimas, Thank you so much for your kind words! We are very pleased to hear that you’ve been happy with both our service and the freshness of our products. Your feedback truly means a lot to the whole team. We always aim to deliver the best possible experience, and it’s wonderful to know it’s being so well received. We really appreciate your recommendation and look forward to serving you again soon! Best regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 7 months ago

“Product good quality very poor and hence very expensive, sorry but felt coned”

Helpful Report

Posted 7 months ago

Dear Paul, Thank you for taking the time to share your feedback. We truly appreciate it and take all reviews very seriously, as they help us to continuously improve. I'm sorry to hear that we didn’t meet your expectations. However, we’re not entirely sure whether your concerns relate to the quality, the size, or perhaps both. We’d really value the opportunity to better understand your experience. If you're open to it, I’d be very happy to speak with you directly, either by phone or email, to hear more and see how we can make things right. Please don’t hesitate to get in touch; you’re more than welcome to contact me at your convenience. Warm regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 7 months ago

“As described well packed and on time given a time slot by delivery company on the day.”

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Posted 7 months ago

Hi Harry, Thank you for sharing your feedback. We always do our best to ensure that every order is carefully packed, so it arrives ready to be enjoyed or stored in the freezer. We are glad to hear from you and hope you thoroughly enjoy your order! Warm regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 7 months ago

“BRILLIANT FISH AND PACKAGING. ALTOGETHER A VERY POSITIVE EXPERIENCE”

Helpful Report

Posted 7 months ago

“Disappointed with the VAR salmon fillet for it's quality and taste. Reviews online claimed that the fillet was good and tasty, with a flavour of sea salmon. I regretted following the comments. I bought the fillet for a party of six expected it to the the star of the meal. Unfortunately nothing turned out like what they said. I used to buy Chalk Stream trout for parties. They are far better than salmon. Unfortunately WB replaced it by Steelhead trout, which isn't as good as Chalk Stream trout.”

Helpful Report

Posted 7 months ago

Dear Maria, Thank you for taking the time to share your feedback, and I’m very sorry to hear that the VAR salmon fillet did not meet your expectations. We understand this could be disappointing, especially when planning a special meal for guests. While many customers have enjoyed the VAR salmon for its flavour and quality, we appreciate that taste is personal and your experience matters to us. We truly appreciate your continued support and would love the chance to restore your confidence in our products. If you’d be open to it, please don’t hesitate to reach out to us directly. We’d be happy to discuss this further and make things right. Warm regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 7 months ago

“I purchased the Fruit der mee bundle and used it for a 82nd birthday lunch for 6 of us. All I had to do was steam the mussels and langoustines and cut the lobster in half (removing any green bits). I served the oysters as a starter with some shallot vinegar and tobacco sauce. Then the other items crevettes etc were displayed on a tiered silver stand on cracked ice. A few lemon wedges, some aioli and good French bread and butter wax all that was needed. Plenty for six hungry guests. Will definately use Wright Bros again-everything 0acked well and delivered on time. Faultless!”

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Posted 7 months ago

Hi Ralph, Thank you so much for your wonderful review! We're absolutely delighted to hear that the Fruit de Mer bundle helped make the 82nd birthday lunch such a memorable occasion. Your description of the meal has us all wishing we’d been at your table! We truly appreciate your kind words and are so pleased to hear you’ll be ordering from us again. Wishing you many more joyful celebrations ahead and we look forward to serving you again soon! Warm regards, The Wright Brothers Team

Posted 7 months ago

“Absolute quality, great price, great service, great delivery and most of all fabulous product.”

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Posted 7 months ago

Dear Paul, Thank you so much for your fantastic review! We’re thrilled to hear that you found our quality, pricing, and service to your satisfaction. Your kind words motivate us to keep striving for excellence. Looking forward to serving you again soon! Warm regards, The Wright Brothers Home Team

Posted 7 months ago

Wright Brothers is rated 4.8 based on 2,943 reviews